Covid 19 Update - Essential Internet Service
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COVID 19 Update - Essential Internet Service ~ updated 17/08/2020
We are OPEN, but we've made some changes to ensure we comply with lockdown measures.
What this means:
*We can continue supplying internet to all our existing customers (yay)
*We can perform emergency and routine maintenance on our broadcast equipment if needed
*All remote support and booked tickets will be undertaken as normal
*At Alert Levels 2 and 3 we are able to do installs with social distancing. We will stay 2m away from you during install.
*Wireless installs can also be undertaken with contactlessly delivered self install kits if the client feels confident to self install with remote assistance via phone.
WIRELESS INSTALLATION AT ALERT LEVELS 1, 2 and 3
At Alert Level 1 wireless installs can proceed as normal. At alert levels 2 and 3, installs take slightly longer so we appreciate your petience. We currently have a lead time on new installs of about 2 weeks. Please let us know your situation and availability and we will do our best to accomodate. Thank you for your patience during this time.
If you prefer not to wait and have the confidence to self install, we have self install kits available on request.
Install equipment cost starts at around $200 and go up from there depending on what radio you require to get signal from one of our towers, how much cable is required and how you would like to set up your Wi-Fi. P.O.A with your requirements and we will give you an estimate on costs.
Call 09 372 4495 and leave your details, a technician will get back to you as soon as possible.
We're all in this together, kia kaha New Zealand!
How does the wireless work?
We built our very own network Waiheke Wireless, consisting of long range fixed wireless towers that beam internet straight to your home or business, from a nearby hill or water-tower.
It's fast enough to stream online videos with no buffering, plus emails, social, and web browsing all at once.
If your home or business falls within our wireless coverage areas (if a tower can be seen from your home or business) it is likely we can connect you, with some of the best value monthly internet plans in NZ
Custom Solar Solutions
If you are located out in the wop-wops with no fibre availability, and don't have direct line of sight to one of our towers (for example, there's a hill in the way) you can enlist us to build you your very own solar powered wireless repeater site.
Call to arrange a free site visit and no obligation estimate (09) 372 4495